Why do I have a Sword concierge?

Your employer or health plan works with Sword to offer our services as a no-cost benefit! A concierge is part of these benefits as a free service. Your health concierge is a dedicated guide to help you navigate your MSK care options. They're here to simplify your experience, connect you with the right resources, and ensure you get the most out of your benefits without the usual healthcare hassle.

Is there a cost for working with a concierge?

No. Your concierge services are completely free as part of your health benefits. There are no hidden fees or charges for their assistance.

How can my concierge help me?

Your concierge can help you in multiple ways: - Schedule free consultations with pain specialists - Help you enroll in digital physical therapy programs - Provide educational resources about your condition - Answer questions about your treatment options - Assist with navigating your benefits

How do consultations with pain specialists work?

Our 15-minute consultations connect you with experienced pain specialists, all with a Doctor of Physical Therapy degree, who can answer your questions, explain treatment options, and provide guidance on next steps. These are conducted virtually for your convenience.

How do I schedule time with a pain specialist?

Simply reply to your concierge's email or call them directly at the number provided. They'll handle all the scheduling for you.

Will these programs interfere with my current treatment?

No. Our programs are designed to complement your existing care. Your concierge and our specialists can help you understand how our services can work alongside treatments you're already receiving.

Is my personal health information kept private?

Absolutely. We adhere to strict privacy standards and HIPAA regulations. Your information is securely protected and only used to provide you with appropriate care options.

Protect your body from injury and pain

Let us know when you’re ready.

Pain is a personal journey. Here one moment, gone the next. But it always comes back. Whenever you're ready to take that step, your dedicated Sword concierge is here to help at no cost.

Name*

Phone Number*

Best day of week to call (optional)

Best time of day to call (optional)

By submitting this form, I acknowledge that I have read and accept Swords Privacy Policy

Trusted support, every step of the way

Expert care when you need it

Your conclerge will connect you to one of our physical pain specialists to help you figure out what is going on or it you need a second opinion

Your pain, our priority

We listen carefully to your aches and questions to guide you better.

Simplify your care journey

We help you navigate your existing benefits, schedule appointments, or find resources.

At no cost to you

Your program is fully covered, thanks to participating employers, health plans, and organizations.

Request a free call

Focus area

Tell us where pain is holding you back.

Sword can help you overcome both chronic and post-surgical pain in the areas where it happens most.

Low back pain

Shoulder pain

Knee pain

Ankle/Foot pain

Neck pain

Wrist/Hand pain

Hip pain

Elbow pain

Have questions? We’ve got answers.

Why do I have a Sword concierge?
Is there a cost for working with a concierge?
How can my concierge help me?
Your concierge can help you in multiple ways:

Schedule free consultations with pain specialists

Help you enroll in digital physical therapy programs

Provide educational resources about your condition

Answer questions about your treatment options

Assist with navigating your benefits
How do consultations with pain specialists work?
How do I schedule time with a pain specialist?
Will these programs interfere with my current treatment?
Is my personal health information kept private?

Still have questions? Speak with a concierge.

+1 628-237-4752

kathryn@swordhealth.com