What is Sword Health?

Sword Health connects you with expert clinical care and easy-to-use tech from home. Looking to improve your physical function or eliminate pain? Check out Sword's digital health programs. Guided by experts, all with physiotherapy degrees.

What digital therapy programs does Sword Health offer and which one is right for me?

With access to Sword Health, you can join one of our three digital therapy programs: Thrive, Bloom, or Move. Each of the Sword programs were created to treat and support specific physical limitations: Thrive is digital physiotherapy for those struggling with chronic joint or back pain. Move is a whole-body solution to address daily soreness, where you’ll be connected with a physiotherapist who has expertise in physical training. Bloom is a pelvic health solution for women who suffer from bladder leakage, bowel disorders, pelvic pain, and more. Thrive, Move, and Bloom are all available to you and include access to a personalized program and a dedicated physiotherapist.

How does the program work?

After you enrol in one of Sword’s digital health solutions, you’ll match with a Clinical Specialist who holds a physiotherapy degree. They will work with you to develop a program tailored to your condition, goals, and needs. Depending on your program, you may receive a kit so that you and your physio can track your progress, provide feedback, and adjust your program accordingly.

Signing up is easy. After confirming your eligibility, simply create an account and download the Sword app. Inside the app, you will see the Sword solutions available for you to use.

I am already signed up. How do I log in to my program?

The Sword mobile app is the centralized hub for your program, where you can track your progress for Thrive, Bloom, and Move. Make sure you have the Sword app downloaded (available for download from Google Play or Apple App Store), so you can log in from there.

What is the time commitment?

For most of our programs, we recommend completing an average of 3-5 sessions per week. However, the exact time it takes to complete your program will be personal to you, and the time it takes to implement lifestyle changes is difficult to measure. Fortunately, our digital format allows you to take your program at your own pace, so you can complete your session when you want, where you want.

How does billing work with Sword Health?

Sword bills your insurance company first for your sessions. If your plan requires a co-pay, or if you reach your plan maximum, you may need to cover part of the cost out of pocket. You are billed for three types of milestones: Initial Assessment: Your first virtual consultation with a licensed physiotherapist. Therapy Engagement: Every time you complete 30 minutes of Sword therapy. Follow up consultations: Additional consultations with your physiotherapist. Bills are sent once a week. Each invoice shows the total cost of your sessions, how much your insurance covered, and what (if anything) you owe. Once Sword has billed a total of $800 CAD, billing stops and care continues. Learn more about billing on our Billing FAQ .

Does Sword provide special offers to Desjardins Insurance members?

If you’re covered by Desjardins Insurance and enrol in Sword Thrive or Sword Bloom, you’ll automatically receive a **one-time credit of up to $120 CAD toward your out-of-pocket costs**. There’s nothing you need to do — the credit is applied automatically. After the credit is used (or if you enrol in Sword Move, which does not include this credit) , you’ll only pay any applicable co-pays or out-of-pocket costs up to your program’s annual cap. For Thrive and Bloom, costs are capped at $800 CAD per insured person over a 12-month period, while Move is capped at $600 CAD per insured person over a 12-month period. Once the cap is reached, you can continue participating in the program for the remainder of the year at no additional cost. Learn more about billing and coverage on our Billing FAQ .

What happens if I pause or change my program?

If you stop therapy for a period of time but have already done more than 15 minutes in a 2-week window, that time will still be billed as a therapy milestone. If you decide to re-engage later, your billing cycle restarts from that point. If you switch to a new therapy program (for example, from shoulder to knee), it is billed separately. You’ll complete a new Initial Assessment, and your therapy minutes will reset.

A better way to relieve back pain

Desjardins Insurance members get exclusive pricing: receive a one-time credit of up to CA$120 toward out-of-pocket costs as you enrol in Thrive or Bloom.

Relieve pain at any stage

Treat back, joint, and muscle pain from home with digital physiotherapy.

Alleviate women's health symptoms

Find freedom from bladder leaks, bowel issues, pelvic pain, and more.

Build strength with regular movement

Follow personalized movement plans to develop lasting healthy habits.

Costs are capped at CA$800 for Thrive and Bloom, and CA$600 for Move, per insured person over a 12-month period. After that, the program comes at no additional cost for the rest of the year. The one-time CA$120 credit for Thrive and Bloom is valid until January 1, 2027 and may be revised thereafter. Annual caps reset 12 months from the enrolment date.

How we do it

Everything you need to feel better, faster

Personalized programs

Your program will be tailored specifically for you, so you get the most out of every movement.

Expert care when you need it

Work with a licensed clinician throughout your program.

End pain, spend less

Completing the program with Sword can cost up to 40% less than in-person physiotherapy.

Anytime. Anywhere

On your terms, on your time. Your program is designed to fit into your schedule.

Enrol now

Solutions

Find the program that fits

Digital physiotherapy

Cancer rehab

Low back

Shoulder

Knee

Ankle/Foot

Neck

Wrist/Hand

Hip

Elbow

Expert women's health care

Bladder leakage

Perimenopause and Menopause

Pregnancy and Postpartum

Constipation

Pelvic organ prolapse

Bloating

Frequent peeing

Menstrual cramps

Pain during intimacy

Endometriosis

Abdominal/lower back pain

Other

Whole-body movement plans

Lose weight

Address low pain

Move more

Build strength

Avoid injury

Stay accountable

Increase mobility

Better flexibility

Improve sleep

Healthy habits

Positive mindset

Other

Member Stories

From pain to possibility

Hear from members who’ve reclaimed their lives with Sword – reducing pain, avoiding surgeries, and getting back to what matters most.

Sword Move fits my needs by allowing me the flexibility to perform exercises in my own home when it fits my busy schedule.
Move member
Learn healthy habits

You have the power to get out of [pain]. It's a very isolating feeling, and this journey has let me be more present.
Kelly
Thrive member
Foot pain

I went from waking up 5-6 times a night to use the bathroom to zero in such a short period of time
Bloom member
Bladder health

I battled a shoulder injury for years and even had surgery in 2017 but I was still in pain. With Sword, I am pain free.
Donnie
Thrive member
Shoulder pain

I was able to jump and chase my toddler all over the place. No leaks!
Bloom member
Postpartum

[Sword] helped me stay away from obesity...and it helped me find my path as a father so my kids have a good role model.
Marcelo
Thrive member
Back pain

108000+

members free from pain¹

69%
of members report significant improvement²
9/10
average member satisfaction with their program

Have questions? We’ve got answers.

What is Sword Health?
What digital therapy programs does Sword Health offer and which one is right for me?
With access to Sword Health, you can join one of our three digital therapy programs: Thrive, Bloom, or Move.

Each of the Sword programs were created to treat and support specific physical limitations:

Thrive is digital physiotherapy for those struggling with chronic joint or back pain.

Move is a whole-body solution to address daily soreness, where you’ll be connected with a physiotherapist who has expertise in physical training.
Bloom is a pelvic health solution for women who suffer from bladder leakage, bowel disorders, pelvic pain, and more.

Thrive, Move, and Bloom are all available to you and include access to a personalized program and a dedicated physiotherapist.
How does the program work?
How do I sign up?
I am already signed up. How do I log in to my program?
What is the time commitment?
How does billing work with Sword Health?
Sword bills your insurance company first for your sessions. If your plan requires a co-pay, or if you reach your plan maximum, you may need to cover part of the cost out of pocket. You are billed for three types of milestones:

Initial Assessment: Your first virtual consultation with a licensed physiotherapist.

Therapy Engagement: Every time you complete 30 minutes of Sword therapy.

Follow up consultations: Additional consultations with your physiotherapist.

Bills are sent once a week. Each invoice shows the total cost of your sessions, how much your insurance covered, and what (if anything) you owe. Once Sword has billed a total of $800 CAD, billing stops and care continues. Learn more about billing on our Billing FAQ.
Does Sword provide special offers to Desjardins Insurance members?
If you’re covered by Desjardins Insurance and enrol in Sword Thrive or Sword Bloom, you’ll automatically receive a one-time credit of up to $120 CAD toward your out-of-pocket costs. There’s nothing you need to do — the credit is applied automatically.

After the credit is used (or if you enrol in Sword Move, which does not include this credit), you’ll only pay any applicable co-pays or out-of-pocket costs up to your program’s annual cap. For Thrive and Bloom, costs are capped at $800 CAD per insured person over a 12-month period, while Move is capped at $600 CAD per insured person over a 12-month period.

Once the cap is reached, you can continue participating in the program for the remainder of the year at no additional cost. Learn more about billing and coverage on our Billing FAQ.
What happens if I pause or change my program?
If you stop therapy for a period of time but have already done more than 15 minutes in a 2-week window, that time will still be billed as a therapy milestone. If you decide to re-engage later, your billing cycle restarts from that point.

If you switch to a new therapy program (for example, from shoulder to knee), it is billed separately. You’ll complete a new Initial Assessment, and your therapy minutes will reset.