A better way to feel better personalized for you

Sword Health connects you with expert clinical care and easy-to-use tech from home. Looking to improve your physical function or eliminate pain? Check out Sword's digital health programs. Guided by experts, all with physiotherapy degrees.

With access to Sword Health, you can join one of our digital therapy programs: Thrive or Bloom. Each of the Sword programs were created to treat and support specific physical limitations:

• Thrive is digital physiotherapy for those struggling with chronic joint or back pain.
• Bloom is a pelvic health solution for women who suffer from bladder leakage, bowel disorders, pelvic pain, and more.

After you enrol in one of Sword’s digital health solutions, you’ll match with a Clinical Specialist who holds a physiotherapy degree. They will work with you to develop a program tailored to your condition, goals, and needs. Depending on your program, you may receive a kit so that you and your physio can track your progress, provide feedback, and adjust your program accordingly.

Signing up is easy. After confirming your eligibility, simply create an account and download the Sword app. Inside the app, you will see the Sword solutions available for you to use.

The Sword mobile app is the centralized hub for your program, where you can track your progress for Thrive and Bloom. Make sure you have the Sword app downloaded (available for download from Google Play or Apple App Store), so you can log in from there.

For most of our programs, we recommend completing an average of 3-5 sessions per week. However, the exact time it takes to complete your program will be personal to you, and the time it takes to implement lifestyle changes is difficult to measure. Fortunately, our digital format allows you to take your program at your own pace, so you can complete your session when you want, where you want.

Sword bills your insurance company first for your sessions. If your plan requires a co-pay, or if you reach your plan maximum, you may need to cover part of the cost out of pocket. You are billed for three types of milestones:

• Initial Assessment: Your first virtual consultation with a licensed physiotherapist.
• Therapy Engagement: Every time you complete 30 minutes of Sword therapy.
• Follow up consultations: Additional consultations with your physiotherapist.

If you’re covered by Desjardins Insurance, Sword Health will waive up to $120 CAD of your out-of-pocket costs for your therapy program. This discount applies automatically — you don’t need to do anything. Once the $120 CAD has been used, you'll be charged for any remaining co-pays or out-of-pocket costs. Learn more about special offers on our Billing FAQ.

If you stop therapy for a period of time but have already done more than 15 minutes in a 2-week window, that time will still be billed as a therapy milestone. If you decide to re-engage later, your billing cycle restarts from that point.

If you switch to a new therapy program (for example, from shoulder to knee), it is billed separately. You’ll complete a new Initial Assessment, and your therapy minutes will reset.