A better way to feel better

Sword Health connects you with expert clinical care and easy-to-use tech from home. Looking to improve your physical function or eliminate pain? Check out Sword's digital health programs. Guided by experts, all with Doctor of Physical Therapy degrees.

After you enroll in one of Sword’s digital health solutions, you’ll choose a Clinical Specialist who holds a Doctor of Physical Therapy degree. They will work with you to develop a program tailored to your condition, goals, and needs. Depending on your program, you may receive a kit or wearable so that you and your PT can track your progress, provide feedback, and adjust your program accordingly.

Signing up is easy. After confirming your eligibility, simply create an account and download the Sword app. Inside the app, you will see the Sword solutions available for you to use.

If you are participating in Thrive, Bloom, or Move, you will receive an email with the date and time of your intro video call with a clinical specialist. If you can’t find the email in your inbox, please check the spam or the promotions folder of your email account. If you’ve checked your spam folder and still haven’t received an email from us, please contact us at help@swordhealth.com.

The Sword mobile app is the centralized hub for your program, where you can track your progress for Thrive, Bloom, and Move. Make sure you have the Sword app downloaded (available for download from Google Play or Apple App Store), so you can log in from there.

For most of our programs, we recommend completing an average of 3-5 sessions per week. However, the exact time it takes to complete your program will be personal to you, and the time it takes to implement lifestyle changes is difficult to measure. Fortunately, our digital format allows you to take your program at your own pace, so you can complete your session when you want, where you want.

It’s best to treat one part of your body at a time. If you have multiple conditions that you’d like to treat, we suggest choosing the condition that limits you the most. Once you’re able to find relief from this issue, you can begin another program and target a different part of the body.

The Sword platform is free to eligible members through employers and health plans. Some of our partners also offer the program to domestic partners, dependents, and retirees utilizing the employer-sponsored health plan. Check your eligibility here—if you are not eligible at this time, please let your employer or health plan know you’d like to try Sword Health.

If you have any questions during your onboarding process, you can always access help from someone on our Support team by clicking on the chat bubble on the bottom right corner of the window. If you prefer to email someone and come back to finishing your enrollment, you can also email help@swordhealth.com.

Please send us an email at help@swordhealth.com and someone will get back to you shortly.

Members who require accommodations should notify their designated Doctor of Physical Therapy. A request for accommodations can also be made by contacting Sword Health at +1 (385) 308-8034 or help@swordhealth.com. Upon receiving a request for accommodations, Sword will determine the appropriate accommodations needed to ensure equal access within 3-5 business days.